Privacy Policy

20 April 2021
  • The privacy policy determines how Extendo Insurance OÜ (hereinafter the insurance agent) processes the personal data of clients, policyholders, insured and beneficiary persons, and other persons specified in insurance agreements (hereinafter persons) in connection with insurance mediation and insurance marketing.
  • The processor of personal data is Extendo Insurance OÜ (registry code 11388021; address Peetri tee 1-1, Peetri, Rae vald, Harju maakond, Estonia; phone (+372) 600 3314; e-mail [email protected]).
  • The insurance agent processes the personal data of the insured persons in order to sell insurance services, mediate the conclusion of insurance agreements between the agent and policyholders, and provide other services as the insurance agent.
  • The insurance agent is the controller of personal data if the policyholder applies for the concluding of an insurance agreement, and an authorized processor if personal data is provided by any other person who concludes an insurance agreement for possession owned or possessed by the person.
  • The insurance agent considers the protection of personal data and the privacy of persons very important and limits the processing of personal data to a minimum. We operate in accordance with the personal data protection rules, the General Data Protection Regulation of the European Union (GDPR), other relevant legislation, and internal rules for the protection of personal data. The insurance agent does their best to maintain the security and protection of personal data.
  • The insurance agent processes personal data in order to receive insurance applications, conduct risk analyses, determine insurance interest, request insurance offers from insurers, prepare insurance offers and forward them to clients, draw up insurance agreement documents, assist in insurance agreement execution, administration and in case of loss, as well as provide other insurance agent services.
  • The insurance agent processes the following personal data: name, personal identification code, address, telephone number, e-mail address, bank account, data of the insured object, details of insurance events.
  • The insurance agent processes no special type of personal data.
  • An insurance agent processes personal data for the sale or mediation of insurance and for the conclusion of an insurance agreement on the basis of the Insurance Activities Act without separate consent of the person.
  • The insurance agent transfers personal data to insurers, as well as to its authorized processors, including the insurance information system service provider, other service providers and to protect their rights and fulfill legal obligations (e.g. an auditor, accounting and legal service provider, collection company, investigation bodies, etc.).
  • The insurance agent does not transfer personal data outside the European Union.
  • Insurers and other cooperation partners of the insurance agent (authorized processors to whom the insurance agent transmits personal data) also process personal data for measuring persons' consumption habits and user experience, (profile) analyses and compiling statistics, and the person agrees to this in accordance with the insurance offer. The person has the right to withdraw consent at any time by notifying the insurance agent in writing at the contacts specified in this privacy policy.
  • The insurance agent receives personal data from the person, the policyholder, another person with an insurance interest or a third person, who has the person's consent to transfer personal data.
  • The insurance agent keeps personal data confidential and does not disclose it for purposes not specified in the privacy policy.
  • The insurance agent shall retain the personal data until the expiry of the insurance agent agreement, insurance agreement or other agreement and thereafter for the protection of legitimate interests until the expiry of the limitation period for claims arising from the agreement.
  • A person has the right to receive information on the basis of a written request as to what personal data is being processed about themselves, to request the correction and update of personal data, to request the deletion of personal data (in which case the service cannot be continued), to withdraw consent for processing personal data (in which case agreement cannot be continued), to require that no decisions will be made about them based on automated data processing.
  • We use cookies on our website. Cookies are small text files that the website downloads to the visitor’s device, or the file directory of a web browser (e.g. Chrome, Firefox) on the hard drive of the device. Cookies enables the identification of the users in the future, when they open the website, to identify their interests and preferences, to analyze their choices and to offer them better conditions, and to submit offers and advertising materials through the website. Cookies do not endanger the devices used to visit the website. We use cookies so that a person does not have to re-enter previously inserted data when logging onto the website.
  • The insurance agent has the right to change the privacy policy by notifying about such on its website 1 (one) month in advance.
  • By using the services of the insurance agent or the website, the person agrees to the processing of personal data in accordance with the privacy policy.
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